Great Plains remains committed to supporting our members in these uncertain times. Management and staff are taking heightened actions to maintain a safe and healthy work environment as this is the first step in minimizing service disruption. Lobby transactions are by appointment only until further notice. We ask that appointment requests be limited to activity that cannot be transacted via drive thru or electronic access options. If you are experiencing symptoms or have reason to believe you may have been exposed to COVID-19 (Corona Virus) then we ask that you delay appointments if possible until such time as you are no longer at risk. Our audio, online and mobile applications offer a wide variety of services. Please contact your local branch or call (800)388-1318 if you are not currently set up for these services and a member of our staff will assist you with enrollment.
The pandemic’s economic impact has taken a toll on many. If you are one of these affected financially by the virus please reach out to us. We want to help in any way we can. Working together we can minimize the impact and disruption. We will update our website with important notices as things change. Our management and staff wish all members good health. Please contact us with any questions or concerns.
As a financial institution, Great Plains is considered an essential business. With the exception of restricted lobby activity, credit union operations and processes will continue. Staffing is currently being rotated only as a means to enhance social distancing measures.
SCAM CONCERNS: A sad reality is that situations like the COVID-19 pandemic often bring out the worst in people. While many people are going above and beyond to assist others, some have taken the opportunity to try and profit by fraud and manipulation.
We caution our members to be wary of individuals or correspondence claiming to offer virus-related products, tests, or vaccines. Be on the lookout for donation requests from fake charities. Scam perpetrators are also sending out emails supposedly offering information on government assistance in addition to what has actually been enacted. Don’t click on email links from unfamiliar sources. DO NOT reply to an email supposedly from the credit union or any other source if it asks you to enter any private information. We know your account number and other information and will not solicit that from you in an email. Should you get such an email we would ask that you take the time to forward that to us at firstname.lastname@example.org so we can be aware of it.
Kelley Melton, President/CEO
Great Plains Federal Credit Union